F.A.Q.s

Shipping Information

What Shipping Methods Are Available?

There are sooo many shipping methods available but we provide only three, which are Thailand Postal Service, FedEx or DHL. For the lucky ones who happened to live in Bangkok there is also instant delivery by messenger, please ask us for a quote.

How Long Will It Take To Get My Package?

Adorable Thai friends can expect to get the goods in about 1 -2 days. Charming Asian friends should receive the package in about 7 – 10 days. Last but not least our exotic friends who lived in Europe and North America, you guys should get your stuff in about 10 – 15 days. 

Do You Ship Internationally?

Sure, Why Not? International orders are shipped with Thailand Postal Service. If you feel a little more adventurous you can request your order to be shipped with other couriers like FedEx or DHL with a little more fee.

I Want To Know Details About My Shipment?

Yes, we do care about your shipment as much as you do and that’s why you can track your order at Order Tracking page.

Payment Information

How Can I Pay?

Well since you’re asking, we accept direct bank transfer and all major credit cards through PayPal.

How Do I Know If My Payment Was Successful?

You’ll get an email confirmation of successful payment.

Orders and Returns

How do I place an Order?

It’s very simple, just pick the item you like and how many you want then click add to cart. Navigate to your cart by clicking on the cart icon, just look around and you’ll see one. Double check each items and its quantities, if they are not correct, you can delete the item or adjust your quantity then click update cart, if you have a coupon code just add the code here, click proceed to checkout. Nearly there, fill in your billing details and select your prefered payment, here you will see the total price of your order including shipping fee. Place your order and follow onscreen instructions to complete payment. That’s it!

Do I need an account to place an order?

Well technically no, but we encourage you guys to sign up for an account to stay up to date with our news and promotions. Occasionally we’ll send information about new arrivals or product discount to our friends who has an account first.

Who should I to contact if I have any queries?

Want to know more huh? Don’t worry , we’ve got you covered. Click Here, to see a beautiful contact form? Just fill in the form with your question and we’ll get back to you.

How Can I Cancel Or Change My Order?

Why do you really want to do that? 😥 But we understand if you’re not ready. You can cancel your order at anytime by logging into your account page and cancelling it there.

How Do I Track My Order?

Yes, we do care about your shipment as much as you do and that’s why you can track your order at Order Tracking page.

How Can I Return a Product?

For you wonderful friends, of course, we’ll take care of you. You can return your products to us at anytime within 30 days starting from the day you received your package. There are a few things we would like you to know about returning a product though. All tags and labels must be in their original conditions, the product itself must be unused and a proof of purchase is required. Let us know if you want to return your products by filling in This Form. We will get back to you with an email confirmation as soon as possible.